Lead Maven (“LM”, “we,” “us,” and “our”) are committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly through this Privacy Policy (“Privacy Policy”). This Privacy Policy describes how we collect and use your Personal Information when you visit our website at https://www.leadmaven.com (“Site) or otherwise use the Platform (“Platform”) as described further in the Terms of Service, and that you may provide through electronic communications to Lead Maven.

By accessing or using the Site or Platform, you agree and consent to this Privacy Policy. If you do not agree with our policies and practices, do not view or use the Site or Platform.

Lead Maven may change this Privacy Policy at any time, at its discretion. Your continued use of the Site and/or Platform after we make changes is deemed to be acceptance of and consent to those changes, so please check the Privacy Policy periodically for updates.

This Privacy Policy is subject to and governed by the Lead Maven and/or La Marie & Company, LLC (“parent company”) Terms of Service. The Services are part of the Platform and are described further in the Terms of Service.

INFORMATION WE COLLECT

Lead Maven may collect two types of information from you when you visit the Platform: Personal Information and Non-Personal Information (collectively “Information”).

“Personal Information” refers to data by which you may be personally identified, such as name, email address, employer, title, address, business information, billing information, telephone number, and any other details necessary to complete the transaction and provide our services.“Non-Personal Information” means data that is about you, but does not identify you specifically. If you do nothing during your visit to our Platform but browse, read pages, or view content, we will gather and store Information about your visit that does not identify you personally.

When you visit the Site and/or or utilize the Platform, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site and/or Platform, we collect information about what you view, how you were referred to or navigated to the Site and/or Platform, and information about how you interact with the Site and/or Platform. We refer to this automatically-collected information as “Non-Personal Information.”

HOW DO WE USE YOUR INFORMATION?

We use the Information that we collect generally to:Communicate With YouBusiness OperationsProvide ServicesCustomer SupportContinually Improve Our Platform & ServicesReporting & Statistical DataAdvertising & Marketing

SMS, PHONE & EMAIL COMMUNICATIONS

As of 2024, we have updated our policies regarding SMS and email communications to better protect your privacy and ensure compliance with new regulations.

SMS & Phone Communications: By providing your phone number, you consent to receive SMS message, phone calls and voicemails from us regarding your inquiries, account, transactions, in addition to occasional news, updates and marketing offers. You can opt-out of receiving promotional SMS messages or phone communications by replying “STOP” or emailing us at [email protected]

Email Communications: By providing your email address, you consent to receive emails from us regarding your inquiries, account, transactions, in addition to occasional news, updates and marketing offers. You can opt-out of receiving promotional emails at any time by clicking the unsubscribe link in the email.

SHARING YOUR PERSONAL INFORMATION

We work through our affiliates to provide the Platform and other Services.  We also work with authorized suppliers and business partners. When we share your Personal Information with these companies, we put in place appropriate measures to limit the use of your information only for legal and authorized purposes that are consistent with this Privacy Policy, as well as appropriate confidentiality and security measures.We also share information with third parties for advertising and marketing; when required by law or to respond to legal process; to protect our customers; to maintain the security of the Platform; and to protect our legal rights.  We may disclose Personal Information that we collect or you provide as described in this Privacy Policy:

With Affiliates and Subsidiaries.With Suppliers.With Partners. 

For Advertising and Marketing. For Connections to Social Networks and Third Party Services.

BEHAVIOURAL ADVERTISING

As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you.  For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

You can opt out of targeted advertising by:

COMMON LINKS INCLUDE:
FACEBOOK - https://www.facebook.com/settings/?tab=ads    
GOOGLE - https://www.google.com/settings/ads/anonymous    
BING - https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads

Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at:  http://optout.aboutads.info/.

DO NOT TRACK

Please note that we do not alter our Sites’ data collection and use practices when we see a Do Not Track signal from your browser.

YOUR RIGHTS

You have the right to ask that your personal information be corrected, updated, or deleted. If you would like to correct or update your Personal Information, or to request deletion of your Personal Information, you may contact us by visiting the Platform or by using the contact details provided under the “CONTACT US” section below.  If you request a change to or deletion of your Personal Information, please note that we may still need to retain certain information for recordkeeping purposes, and/or to complete any transactions that you began prior to requesting such change or deletion (e.g., when you make a purchase or enter a promotion, you may not be able to change or delete the Personal Information provided until after the completion of such purchase or promotion). Some of your information may also remain within our systems and other records where necessary for compliance with applicable law.

At your request and where the law requires us to do so, we will confirm what Personal Information we hold about you.  You may also have a legal right to obtain a copy of your Personal Information.  You can make such a request by making a written request in one of the ways described in the “CONTACT US” section below.  We may charge a processing fee for this service where permitted by law and we will require evidence of your identity before fulfilling your request.

Additionally, you can opt-out of receiving marketing communications at any time. Please also note that if you choose not to receive marketing communications from us, we may still send you communications related to your products or the Platform, such as information about a security update, service issue or product delivery.  Some advertising content is delivered through the Platform’s use of cookies and similar technologies.

Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Sites), or otherwise to pursue our legitimate business interests listed above.  Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.

DATA RETENTION & SECURITY

When you utilize our website or platform, we will maintain your Information for our records unless and until you ask us to delete this information. We implement a variety of security measures to maintain the safety of your personal information. However, although we do our absolute best, no method of transmission over the internet or electronic storage is 100% secure, so we cannot guarantee its absolute security.

CHANGES

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons. Any changes are effective immediately. You are advised to review this Privacy Policy periodically for any changes.

CONTACT US

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at [email protected] or by mail using the details provided below:

La Marie & Company, LLC / Lead Maven

7901 4th St North Suite 300, St. Petersburg, FL, 33702, United States